Help Centre

Welcome to the Calibri Help Centre. Below are answers to common questions. If you need more help, contact our team at [email protected].

Getting started

Create an account with your email address, verify your identity, and add funds to start taking positions on the markets that interest you.

Accounts and verification

To keep the Platform secure and compliant, we may ask you to verify your identity before you can deposit, withdraw, or trade. Have a valid ID document ready to speed things up.

Funding your account

You can add and withdraw funds from the Wallet section of the app. Available methods and any applicable fees are shown at the time of each transaction.

Trading on markets

Browse markets by category, choose a market, and take a Yes or No position. Prices move with the collective view of all participants, so you can enter or exit while the market is open.

Contact us

Still need help? Email [email protected] and our team will assist you.